What is SASSA OTP Code? How to Get Status Pin?

SASSA OTP Code: The South African Social Security Agency (SASSA) has implemented a new security measure for accessing certain services on its website: the One-Time Pin (OTP) code. This code is sent to users via SMS and must be entered in order to access certain sensitive information or perform certain actions.

What is the SASSA OTP Code

The SASSA OTP code is a unique, six-digit code that is generated for each individual user. It is sent to the user’s registered mobile number via SMS and must be entered in order to access certain sensitive information or perform certain actions on the SASSA website.

How long does SASSA take to send OTPs?

It may seem unlikely that the same one-time password (OTP) could be sent to multiple users, but it is possible. This occurs because there is no direct connection between an individual user and a specific OTP. It is important to note that the South African Social Security Agency (SASSA) will only send an OTP upon receiving a request from the user. However, technical difficulties can sometimes cause OTPs to be sent without any prompt from the user.

While receiving multiple OTPs without requesting them can be concerning for users, there is no need to worry. This is typically the result of an overactive system or other technical issues that are unrelated to the user. These glitches are not significant enough to warrant further discussion.

How can I access OTP on WhatsApp?

Getting your OTP from the agency is a lot easier, even though having access to it is important. You can retrieve your OTP by following these simple steps:

  • Save SASSA WhatsApp number: Add the SASSA WhatsApp number (082 046 8553) to your phone contacts for easy access.
  • Greet: Begin the conversation by sending a greeting message (“hi”) to SASSA.
  • Request help: If you receive a response, reply with “Help” to request assistance.
  • Select option 4: Send the number “4” to SASSA to access a list of options.
  • Provide SASSA OTP: Give the SASSA OTP to the agency when prompted.
  • Reference number: SASSA will ask for your reference number, which was provided to you initially.
  • Retrieve OTP: Follow the prompts to retrieve your OTP.

You have been provided with a one-time password for your grant application. To ensure the successful submission of your application, you must gather all required documentation and evidence. In case you encounter difficulty accessing the password, you may reach out to the SASSA office for assistance via WhatsApp, email, or their website. They will then contact the agency that issued your OTP and work to resolve the issue.

Social relief funds’ OTPs should be pasted into your personal Facebook account, you may have read. Many people believe this when they apply for certificates and benefits from social relief funds. Many people use the auto-link feature or copy the URL to share the OTP on public and unknown websites. The process does not guarantee that you will receive your benefits on time since fraudsters can easily fabricate fake certificates using fake agencies, helplines, and law firms specializing in this kind of work.

Why was the SASSA OTP Code Implemented

The SASSA OTP code was implemented as an added security measure to protect users’ personal information and prevent unauthorized access to their accounts. This helps to ensure that only the intended recipient of the code is able to access the protected information or perform the intended action.

How to Use the SASSA OTP Code

  1. Go to the SASSA website and log in to your account.
  2. Click on the “Access protected information” or “Perform action” button.
  3. A pop-up window will appear, prompting you to enter the OTP code.
  4. Check the registered mobile number for the OTP code.
  5. Enter the OTP code in the pop-up window and click “Submit.”

How to Resolve OTP Code Issues

  • If the OTP code does not arrive via SMS, check that the registered mobile number on the account is correct.
  • If the OTP code is entered incorrectly multiple times, the account may be locked. Contact SASSA customer service for assistance in unlocking the account.


The SASSA OTP code is a valuable security measure that helps protect users’ personal information and prevent unauthorized access to their accounts. By understanding how to use the OTP code and how to resolve any issues that may arise, users can ensure smooth and secure access to their SASSA account.

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